Choosing the Right Contractor

Contractor Selection Checklist 

Choosing the right contractor is one of the most important steps in any home improvement project. Use this checklist to evaluate, compare, and select the contractor that best fits your needs.

1. Gather Recommendations

• Ask friends, family, and neighbors for referrals.
• Consult local professionals such as realtors or home inspectors.
• Search online directories and review sites for highly rated contractors.

2. Initial Screening

• Verify the contractor is properly registered and insured.
• Confirm they have experience with projects similar in size and scope.
• Evaluate their communication style and responsiveness.
• Request a written estimate or proposal.

3. Interview & Evaluate

• Schedule an in-person or phone interview.
• Ask for references—and follow up with them.
• Review photos or visit completed projects.
• Read online reviews and ratings.
• Confirm availability and project timeline.
• Discuss payment terms, contract details, and expectations.
• Ask any additional questions to ensure transparency and trust.

4. Final Decision

• You feel confident and comfortable working with them.
• All your questions and concerns have been addressed.
• The contract is clear, detailed, and signed by both parties.

Most Importantly: Verify Credentials and History

Before hiring, make sure the contractor is properly insured and registered with the Rhode Island Contractors’ Registration and Licensing Board (CRLB).

Take time to review their background:

• Check for consumer complaints: Contractor Complaint Search
• Review enforcement actions: CRLB Enforcement Decisions

Doing this homework upfront protects your investment and gives you confidence that you’re working with a reputable professional.

Know Your Expectations

Planning, Bidding & Contracts: What to Know

When meeting with contractors, it’s important to set clear expectations from the start. Be upfront about your project goals, and request multiple detailed bids that include:

• Labor and materials
• Profit margins
• Additional expenses or fees

Ask about contingencies or potential unexpected costs and clarify how these will be handled to prevent surprises later.

Your Contract Should Include

Once you’ve selected a contractor, make sure you have a written contract that clearly defines:

• Scope of work
• Total cost and payment schedule
• Project timeline and completion expectations

Keep in Mind

• A low bid isn’t always the best bid—consider the contractor’s experience, reliability, and communication skills.
• Agree to a payment schedule based on progress milestones, with final payment due only after the project is completed to your satisfaction.
• If your contractor is managing multiple projects, ask how they will prioritize your timeline to minimize delays.

Contractor Red Flags: When to Think Twice

Hiring the right contractor is critical to the success of your project. If you notice any of the following warning signs, it may be best to reconsider working with the contractor:

• No registration or insurance – Contractor won’t provide proof of credentials.
• No references – Refuses to share past clients or project history.
• No written contract – In Rhode Island, a written contract is required for any job over $1,000.
• Avoids pulling permits – Most renovation projects require a building permit. When in doubt, confirm with your local building department.
• Limited experience – Lacks a proven track record with projects similar to yours.
• Unreasonable deposit request – While Rhode Island doesn’t set a legal limit, many states cap deposits at 10–30% of the total price. Following this guideline helps protect you.

In the End: Build with Confidence

Your home is one of your most valuable investments. A successful construction project begins with choosing a contractor who understands your vision, communicates openly, and delivers quality work. Make your choice wisely—and enjoy the results for years to come.